1. Help Center
  2. Calendar & Appointment Scheduling

Why am I shown as free/busy?

This is most likely the result of calendar synchronization problems or incorrect settings.

The issue of showing up as free when you're busy in your calendar or as busy when you're free can be attributed to a few common reasons:

  1. Calendar synchronization problems: This issue may arise when there are problems between your synced calendar and Upvio. This can happen if the updates or changes in your calendar are not being reflected accurately in the shared schedule.
  2. Incorrect settings: On some occasions, users may not have their calendar settings configured correctly. For example, they might have their default availability set to "free" or "busy" without considering specific events or appointments. Double-check your settings to ensure they align with your actual availability.

If this doesn’t address your query, please contact support