Why did Upvio book me when I was unavailable?

Upvio respects times that are marked as booked in your synced calendar.
There are a couple of scenarios where there could be a conflict. These include:

  1. Your calendar is not synced properly
  2. You added an appointment between Upvio syncs that happen every 15 min
    Note: if you add an appointment manually and you would like Upvio to see it straight away simply head to your calendar connections > save

    Upvio will then automatically pull in your synced appointments