# Upvio > Upvio builds Vitals AI, a camera-based vital sign monitoring platform that uses rPPG technology to measure key health metrics from a standard camera feed, no wearables or contact required. Upvio is the Human Insight AI company. We build ready-to-deploy multimodal AI systems that analyze facial expressions, vocal tones, language, and physiological signals to reveal how people feel both emotionally and physically. Our two flagship technologies - Vitals AI and Empathic AI - work in real-life applications to measure wellbeing, detect emotion, and enable real-time understanding across digital experiences. ## Products - [Vitals AI](https://upvio.com/vitals-ai): Camera-based vital sign monitoring powered by rPPG and computer vision. Captures 20+ health markers including heart rate, HRV, blood pressure wellness trends, stress index, SpO2, cardiovascular risk scores, and body composition indices in under 30 seconds from any standard camera. No wearables or contact required. Dual-stream rPPG and rBCG cross-validates every measurement. Turnkey API and platform integrate into any web or mobile app. - [Empathic AI](https://upvio.com/empathic-ai): Multimodal emotion detection API that analyzes facial expressions, vocal tone, speech prosody, and language to detect 48+ distinct emotions in real time. Designed for healthcare, customer support, conversational AI, and employee wellbeing. Integration takes less than a day via a single well-documented API. ## Platform - [Video Conferencing](https://upvio.com/platform/video-conferencing): HD encrypted video calls with Vitals AI and Empathic AI built in. Share scan links in-call, analyze emotions in real time, manage virtual waiting rooms, and record sessions with compliant storage. - [Forms](https://upvio.com/platform/forms): Customizable pre-scan questionnaires for health, lifestyle, and intake data. Embed alongside Vitals AI scans to enrich every result with contextual information. - [Messaging](https://upvio.com/platform/messaging): Secure messaging to follow up on scan results, share documents, and communicate with clients within the platform. - [Client Portal](https://upvio.com/platform/client-portal): Branded, secure access for clients to view their Vitals AI results, complete scans, and manage their interactions with your organization. - [Platform Overview](https://upvio.com/platform/product): Fully hosted platform delivering Vitals AI and Empathic AI with built-in infrastructure, encryption, security, and compliance. Ready to deploy instantly. ## Industries Industries with dedicated pages: - [Telehealth](https://upvio.com/industries/telehealth): Add real-time physiological insights into virtual care using a 30-second camera scan. Supports pre-consultation triage, live consultation, remote monitoring, and escalation workflows. Integrates with EHR and PMS systems. - [Insurance](https://upvio.com/industries/insurance): Objective wellness signals for onboarding, underwriting, and ongoing risk management. Replaces or supplements self-reported data and in-person medical checks with a 30-second camera scan. - [Mining](https://upvio.com/industries/mining): Fitness-for-work monitoring for high-risk environments. Pre-shift readiness checks, fatigue and heat stress detection, and incident prevention workflows. Works on standard phones and tablets, no wearables required. - [Retail](https://upvio.com/industries/retail): Emotional and physiological insights for customer experience and in-store engagement. - [Pharmacy](https://upvio.com/industries/pharmacy): Health screening and wellness monitoring integrated into pharmacy workflows. Additional industries served (pages coming soon): - Healthcare: Remote patient monitoring and telehealth integration using contactless vital sign scanning and emotion detection. - Mental Healthcare: Detect stress, mood, and wellbeing signals for early intervention. Supports therapy, coaching, and digital mental health platforms. - Customer Support: Empower agents to recognize frustration, stress, and disengagement in real time using Empathic AI across voice and video channels. - Sales: Decode customer emotional signals in real time to adapt conversations, improve engagement, and increase conversion. - Employee Wellbeing: Track stress, fatigue, and emotional tone across teams using periodic Vitals AI scans and Empathic AI monitoring. - AI Agents & Conversational AI: Give digital assistants and voice agents emotional intelligence using Empathic AI to detect user frustration, confusion, or disengagement and adapt responses accordingly. - Market Research: Capture authentic emotional and physiological responses during research sessions, replacing or enriching self-reported survey data. ## Use Cases Use cases with dedicated pages: - [Video Conferencing](https://upvio.com/platform/video-conferencing): Enhance live video interactions with real-time Vitals AI health scanning and Empathic AI emotion detection built directly into calls. - [Forms & Questionnaires](https://upvio.com/platform/forms): Capture emotional and physiological responses alongside structured survey or intake answers. - [Messaging](https://upvio.com/platform/messaging): Infuse empathy into text-based communication with emotion-aware context from prior interactions. - [Client Portal](https://upvio.com/platform/client-portal): Give clients secure, self-serve access to their scan results, history, and ongoing monitoring data. Additional use cases supported (pages coming soon): - Onboarding: Screen new clients or employees with physiology-based assessments at the point of digital onboarding. No devices or in-person visits required. - Voice Analysis: Detect emotions, tone, stress, and wellbeing signals in live or recorded voice conversations using Empathic AI. - Engagement & Retention: Track stress and emotional trends over time to identify disengagement early and improve user experience. - Video Recording Analysis: Analyze recorded sessions for stress, mood, health markers, and emotional patterns using Vitals AI and Empathic AI. - Voice Recording Analysis: Transform call recordings into actionable emotional and physiological insights. ## Technology - Remote Photoplethysmography (rPPG): Detects subtle skin color shifts caused by blood flow to extract cardiovascular and respiratory signals from a standard camera feed. - Dual-stream rPPG and rBCG: Two independent signals cross-validate every measurement for accuracy that single-stream methods cannot match. - 3D Facial Mapping: Each scan creates a unique 3D facial model for precise, reliable health measurements. - Multimodal Emotional Intelligence: Fuses facial expressions, speech prosody, vocal tone, and language to detect 48+ distinct emotions. - Real-time AI Processing: Results delivered in under 30 seconds using only a standard camera. ## Health Markers Vitals AI measures 20+ health markers including: - Heart rate and heart rate variability (HRV) - Blood pressure wellness trends - Respiratory rate and SpO2 - Stress index and parasympathetic activity - Cardiovascular risk scores - Hypertension, diabetes, and fatty liver disease risk indicators - Body composition indices (BMI, body fat percentage, waist-to-height ratio) ## Pricing - [Pricing](https://upvio.com/pricing): Credit-based usage across three plans. Free (500 starter credits), Pro ($1,899/month, 10,000 credits/month, includes API access and BAA), and Enterprise (custom credits, dedicated solution architect, SSO, multi-tenant, custom data retention). No user caps on any plan. No hidden fees. ## Security & Compliance - HIPAA compliant - GDPR compliant - SOC 2 and ISO 27001 in progress - End-to-end encryption for data in transit and at rest - On-device and hosted deployment options - Full data ownership - customer data is never sold or shared ## Developer Resources - [Developer Documentation](https://developers.upvio.com): API references, integration guides, and SDK documentation for Vitals AI and Empathic AI. - [Help Center](https://help.upvio.com): Platform guides, workflow setup, and support documentation. ## Getting Started - [Try Now](https://upvio.com/try): Experience Vitals AI live. - [Book Demo](https://upvio.com/lp/book-demo): Speak with the Upvio team. - [Pricing](https://upvio.com/pricing): View plans and get started free. ## Resources - [Blog](https://upvio.com/blog): Articles on AI health monitoring, emotion detection, and industry applications. ## Company - [About Upvio](https://upvio.com/company): Mission, team, and vision. Founded by Mark Evans and Marc Qualie (CTO). Headquartered in Newark, Delaware. - [Privacy Policy](https://upvio.com/privacy-policy): How Upvio handles and protects data. - [Cookie Policy](https://upvio.com/cookie-policy): Cookie usage and preferences.