EMPATHIC AI
The emotional intelligence layer
The emotional intelligence layer
Upvio Empathic AI empowers products, platforms, and people to recognize, interpret, and respond to human emotions in real time - creating experiences that feel genuinely understood.
Upvio Empathic AI empowers products, platforms, and people to recognize, interpret, and respond to human emotions in real time - creating experiences that feel genuinely understood.
HOW IT WORKS
HOW IT WORKS
Understand emotions and respond with empathy
Empathic AI analyzes facial expressions, vocal tones, speech prosody, and language to detect emotion with professional-grade precision.
It transforms ordinary interfaces into emotionally intelligent systems that respond with empathy, understanding, and care.
Empathic AI analyzes facial expressions, vocal tones, speech prosody, and language to detect emotion with professional-grade precision.
It transforms ordinary interfaces into emotionally intelligent systems that respond with empathy, understanding, and care.
Capture
Gather facial, vocal, and textual signals during live calls, recordings, or chats.
Gather facial, vocal, and textual signals during live calls, recordings, or chats.
Decode
Our AI models identify and quantify emotional states in real time detecting frustration, relief, trust, or disengagement with high sensitivity.
Our AI models identify and quantify emotional states in real time detecting frustration, relief, trust, or disengagement with high sensitivity.
Respond
Feed emotion data back into your product or agent to shape tone, timing, and interactions that feel authentic and empathetic.
Feed emotion data back into your product or agent to shape tone, timing, and interactions that feel authentic and empathetic.
TECHNOLOGY
TECHNOLOGY
High-integrity data with high-precision tools
Give your clients a powerful high-precision scanning experience backed by security and integrity.
Give your clients a powerful high-precision scanning experience backed by security and integrity.
Enterprise-grade precision
Backed by millions of proprietary data points and academic research, our Empathic AI delivers the depth, inclusivity, and accuracy required for high-stakes applications in healthcare, customer experience, and beyond.
Backed by millions of proprietary data points and academic research, our Empathic AI delivers the depth, inclusivity, and accuracy required for high-stakes applications in healthcare, customer experience, and beyond.
Multimodal emotional intelligence
Go beyond sentiment analysis. Our models fuse facial expressions, speech prosody, vocal tone, and language to capture 48+ distinct emotions with unmatched nuance and precision.
Go beyond sentiment analysis. Our models fuse facial expressions, speech prosody, vocal tone, and language to capture 48+ distinct emotions with unmatched nuance and precision.
Seamless integration
Delivered as a single, well-documented API, integration takes less than a day. Works across languages, devices, and environments with zero extra infrastructure required.
Delivered as a single, well-documented API, integration takes less than a day. Works across languages, devices, and environments with zero extra infrastructure required.
WHY IT MATTERS
WHY IT MATTERS
Beyond sentiment, toward applied emotional intelligence
Most tools stop at sentiment. Upvio Empathic AI goes further, detecting specific emotions like confusion, relief, or trust in real time. It provides emotional depth and context that turns every interaction into insight and every signal into understanding.
Most tools stop at sentiment. Upvio Empathic AI goes further, detecting specific emotions like confusion, relief, or trust in real time. It provides emotional depth and context that turns every interaction into insight and every signal into understanding.
UNPRECEDENTED PERFORMANCE
UNPRECEDENTED PERFORMANCE
Precision & performance
Empathic AI delivers accuracy across industries, use cases, and platforms
Empathic AI delivers accuracy across industries, use cases, and platforms
Nuanced emotion detection
Detect 48 distinct emotions per utterance for unmatched granularity.
Detect 48 distinct emotions per utterance for unmatched granularity.
Professional-grade accuracy
Verified across diverse populations, devices, and lighting conditions.
Verified across diverse populations, devices, and lighting conditions.
Speech & tone analysis
Assess stress, confidence, and engagement in voice and prosody.
Assess stress, confidence, and engagement in voice and prosody.
ENRICH EVERY TOUCH POINT
ENRICH EVERY TOUCH POINT
Real-world usability
Effortlessly integrate and deploy Empathic AI with integrity, privacy, compliance, and security at Enterprise level.
Effortlessly integrate and deploy Empathic AI with integrity, privacy, compliance, and security at Enterprise level.
Emotion-based prioritization
Flag critical interactions based on emotional spikes or distress.
Flag critical interactions based on emotional spikes or distress.
Verified for the Real World
Tested across industries, demographics, and conditions to guarantee accuracy that holds up beyond the lab.
Tested across industries, demographics, and conditions to guarantee accuracy that holds up beyond the lab.
Enterprise-Ready Precision
Designed for high-stakes use cases delivering measurable reliability and repeatability across global deployments.
Designed for high-stakes use cases delivering measurable reliability and repeatability across global deployments.
SECURITY & DATA GOVERNANCE
SECURITY & DATA GOVERNANCE
Security you can trust, deployment you control
Enterprise-grade security across every layer of our AI platform. From encryption in motion and at rest to HIPAA and GDPR compliance, every standard is met by design. Flexible deployment options let you process data locally or in secure cloud environments without ever compromising ownership or control.
Enterprise-grade security across every layer of our AI platform. From encryption in motion and at rest to HIPAA and GDPR compliance, every standard is met by design. Flexible deployment options let you process data locally or in secure cloud environments without ever compromising ownership or control.
Strong encryption, stronger trust
Strong encryption, stronger trust
Every signal is encrypted in motion and at rest to protect user privacy.
Every signal is encrypted in motion and at rest to protect user privacy.
Built-in compliance, built-in confidence
HIPAA, GDPR, and industry standards are baked in so you’re audit-ready by design.
HIPAA, GDPR, and industry standards are baked in so you’re audit-ready by design.
Your data, your decisions
Your data, your decisions
Maintain ownership and transparency with clear governance and ethical data use.
Maintain ownership and transparency with clear governance and ethical data use.
Flexible deployment, seamless integration
Integrate effortlessly across your infrastructure, with deployment options built to match your privacy, performance, and compliance needs.
Integrate effortlessly across your infrastructure, with deployment options built to match your privacy, performance, and compliance needs.