Pricing
Our pricing is designed to make adoption effortless. Simple to understand, easy to scale, and built around real usage.
Access the full power of Vitals AI and Empathic AI through a single platform plan, then add credits as you grow.
Predictable billing for teams and enterprises
Simple credit-based usage
Credits power every AI analysis whether it’s a Vitals AI scan, emotional expression read, or multimodal session.
Buy credits once, use them anywhere across your touch points.
Use across Upvio products
Credits never expire
Volume discount available
Self-serve and autorenewal
Number of Credits
Price per Credit
50000
$ 0.40
10000
$ 0.55
1000
$ 0.90
500
$ 1.00
200
$ 1.10
50000+
Custom
Monthly
Annual
20% Off
Trial
For small teams, pilots and early projects.
FREE
Experience Upvio AI right now
10 free credits
No time limit
Full platform access
Vitals AI & Empathic AI included
Access all health and emotional markers
HIPAA, SOC2* & GDPR compliant
STARTER
For small teams, pilots and early projects.
$399
$319
/month
Up to 3 users
Full access to both Vitals AI and Empathic AI
Full access to all health and emotional markers
Client portal with authentication
Buy additional credits as needed
HIPAA, SOC2* & GDPR compliant
PRO
For growing teams ready to scale.
$1499
$1199
/month
Everything in Starter, plus:
Up to 10 users
Increased scan volume
Customizable questionnaires and workflows
Advanced analytics & dashboards
PDF Health Reports
Priority support
Enterprise
Organizations integrating Upvio AI at scale
Custom
Everything in Pro, plus:
Advanced roles & permissions management
Priority API throughput
Automated data exports
Custom data retention policies
Multi-tenant account
Custom client onboarding
Monthly
Annual
20% Off
Trial
For small teams, pilots and early projects.
FREE
Experience Upvio AI right now
10 free credits
No time limit
Full platform access
Vitals AI & Empathic AI included
Access all health and emotional markers
HIPAA, SOC2* & GDPR compliant
STARTER
For small teams, pilots and early projects.
$399
$319
/month
Up to 3 users
Full access to both Vitals AI and Empathic AI
Full access to all health and emotional markers
Client portal with authentication
Buy additional credits as needed
HIPAA, SOC2* & GDPR compliant
PRO
For growing teams ready to scale.
$1499
$1199
/month
Everything in Starter, plus:
Up to 10 users
Increased scan volume
Customizable questionnaires and workflows
Advanced analytics & dashboards
PDF Health Reports
Priority support
Enterprise
Organizations integrating Upvio AI at scale
Custom
Everything in Pro, plus:
Advanced roles & permissions management
Priority API throughput
Automated data exports
Custom data retention policies
Multi-tenant account
Custom client onboarding
Monthly
Annual
20% Off
Trial
For small teams, pilots and early projects.
FREE
Experience Upvio AI right now
10 free credits
No time limit
Full platform access
Vitals AI & Empathic AI included
Access all health and emotional markers
HIPAA, SOC2* & GDPR compliant
STARTER
For small teams, pilots and early projects.
$399
$319
/month
Up to 3 users
Full access to both Vitals AI and Empathic AI
Full access to all health and emotional markers
Client portal with authentication
Buy additional credits as needed
HIPAA, SOC2* & GDPR compliant
PRO
For growing teams ready to scale.
$1499
$1199
/month
Everything in Starter, plus:
Up to 10 users
Increased scan volume
Customizable questionnaires and workflows
Advanced analytics & dashboards
PDF Health Reports
Priority support
Enterprise
Organizations integrating Upvio AI at scale
Custom
Everything in Pro, plus:
Advanced roles & permissions management
Priority API throughput
Automated data exports
Custom data retention policies
Multi-tenant account
Custom client onboarding
COMPARISON
Find the plan that fits your needs
Compare features across Starter, Pro, and Enterprise to see which gives you the right tools.
Feature/Inclusion
Feature/Inclusion
Feature/Inclusion
Starter
Starter
For small teams, pilots and early projects
For small teams, pilots and early projects
Pro
Pro
Popular
Popular
For teams ready to scale real-world applications
For teams ready to scale real-world applications
Enterprise
Enterprise
For organizations integrating Upvio AI at scale
For organizations integrating Upvio AI at scale
Credits Included
Credits Included
Once upon sign up
Once upon sign up
150 worth $165
150 worth $165
500 worth $500
500 worth $500
Custom
Custom
Users
Users
Individual user logins
Individual user logins
3
3
10
10
Unlimited
Unlimited
Health Markers & Analysis
Health Markers & Analysis
All available vitals, indices, risk markers and emotions
All available vitals, indices, risk markers and emotions
All available vitals, indices, risk markers and emotions
AI-powered enrichment algorithm
AI-powered enrichment algorithm
AI-powered enrichment algorithm
Create scan templates
Create scan templates
Create scan templates
Create scan links
Create scan links
Create scan links
Review scan results
Review scan results
Review scan results
Acccount dashboard
Acccount dashboard
Acccount dashboard
Role-specific dashboards
Role-specific dashboards
Role-specific dashboards
Pre-scan client questionnaires
Pre-scan client questionnaires
Pre-scan client questionnaires
Custom client questionnaires
Custom client questionnaires
Custom client questionnaires
Health reports (PDF)
Health reports (PDF)
Health reports (PDF)
Multi-tenant account
Multi-tenant account
Multi-tenant account
Unlimited Clients
Unlimited Clients
Unlimited Clients
Client portal
Client portal
Client portal
Client notifications
Client notifications
Client notifications
Custom client notifications
Custom client notifications
Custom client notifications
Integrations, Security & Data management
Integrations, Security & Data management
Upvio API
Upvio API
Upvio API
Automated data exports
Automated data exports
Automated data exports
Custom data retention policies
Custom data retention policies
Custom data retention policies
Customer support
Customer support
Customer support
Engineering support
Engineering support
Engineering support
Dedicated solution architect
Dedicated solution architect
Dedicated solution architect
Compliance & Audits
Compliance & Audits
HIPAA compliance
HIPAA compliance
HIPAA compliance
SOC2 compliance*
SOC2 compliance*
SOC2 compliance*
GDPR compliance
GDPR compliance
GDPR compliance
Audit trails and logging
Audit trails and logging
Audit trails and logging
Team Management
Team Management
SSO & SCIM
SSO & SCIM
SSO & SCIM
Admin management
Admin management
Admin management
Roles & permissions management
Roles & permissions management
Roles & permissions management
Custom roles & permissions
Custom roles & permissions
Custom roles & permissions
Monitor team performace
Monitor team performace
Monitor team performace
Choose your plan
*SOC2 compliance in progress.
testimonials
Loved by people that innovate on behalf of their customers
Real stories from real users who have made Upvio AI part of their digital customer experiences.
scaling mental healthcare
Reachout powering millions of interactions
"Upvio's provides a highly intuitive experience for both our clients and staff, and that enables us to provide optimal care for millions of parents and youths while enhancing our team's operational efficiency.”
"Upvio's provides a highly intuitive experience for both our clients and staff, and that enables us to provide optimal care for millions of parents and youths while enhancing our team's operational efficiency.”
Bjorn Bohme - Director of Product
30 days
30 days
to go live
to go live
2 million
2 million
mental health related interactions
mental health related interactions
FAQ
How does Upvio’s pricing work?
Upvio pricing combines a monthly or annual plan subscription with credit-based usage for AI scans.
Your total cost = Base plan + Optional add-ons
There are no hidden fees, API surcharges, or long-term commitments - just clear, scalable pricing that grows with your organization.
How does Upvio’s pricing work?
Upvio pricing combines a monthly or annual plan subscription with credit-based usage for AI scans.
Your total cost = Base plan + Optional add-ons
There are no hidden fees, API surcharges, or long-term commitments - just clear, scalable pricing that grows with your organization.
How does Upvio’s pricing work?
Upvio pricing combines a monthly or annual plan subscription with credit-based usage for AI scans.
Your total cost = Base plan + Optional add-ons
There are no hidden fees, API surcharges, or long-term commitments - just clear, scalable pricing that grows with your organization.
What’s included in the Starter Plan?
What’s included in the Starter Plan?
What’s included in the Starter Plan?
What’s included in the Pro Plan?
What’s included in the Pro Plan?
What’s included in the Pro Plan?
What's included in the Enterprise Plan?
What's included in the Enterprise Plan?
What's included in the Enterprise Plan?
Why is there no pricing listed for the Enterprise Plan?
Why is there no pricing listed for the Enterprise Plan?
Why is there no pricing listed for the Enterprise Plan?
Can you offer white label?
Can you offer white label?
Can you offer white label?
How do I renew my plan?
How do I renew my plan?
How do I renew my plan?
Can I pause my subscription?
Can I pause my subscription?
Can I pause my subscription?
Can I switch or cancel my subscription at any time?
Can I switch or cancel my subscription at any time?
Can I switch or cancel my subscription at any time?
What are credits?
What are credits?
What are credits?
Are credits monthly recurring?
Are credits monthly recurring?
Are credits monthly recurring?
Do credits expire?
Do credits expire?
Do credits expire?
Can I buy additional credits at any time?
Can I buy additional credits at any time?
Can I buy additional credits at any time?
Do we store Vitals results?
Do we store Vitals results?
Do we store Vitals results?
Is data secure and compliant?
Is data secure and compliant?
Is data secure and compliant?
What plan add-ons are available?
What plan add-ons are available?
What plan add-ons are available?