Pricing

Our pricing is designed to make adoption effortless. Simple to understand, easy to scale, and built around real usage.
Access the full power of Vitals AI and Empathic AI through a single platform plan, then add credits as you grow.

Monthly

Annual

20% Off

Trial

For small teams, pilots and early projects.

FREE

Experience Upvio AI right now

10 free scans

No time limit

Full platform access

Vitals AI & Empathic AI included

Access all health and emotional markers

HIPAA, SOC2 & GDPR compliant

STARTER

For small teams, pilots and early projects.

$99

$79

/month

Full platform access

Full access to both Vitals AI and Empathic AI

Full access to all health and emotional markers

Client portal with authentication

Starter pack of credits worth $150

Buy additional credits as needed

HIPAA, SOC2 & GDPR compliant

PRO

For growing teams ready to scale.

$499

$399

/month

Everything in Starter, plus:

Unlimited users

API Access

Customizable questionnaires and workflows

Advanced analytics & dashboards

Dedicated Solution Architect

Priority support

Enterprise

Organizations integrating Upvio AI at scale

Custom

Everything in Pro, plus:

Advanced roles & permissions management

Priority API throughput

Automated data exports

Custom data retention policies

Custom SLAs and compliance reporting

Multi-tenant account

Custom client onboarding

Monthly

Annual

20% Off

Trial

For small teams, pilots and early projects.

FREE

Experience Upvio AI right now

10 free scans

No time limit

Full platform access

Vitals AI & Empathic AI included

Access all health and emotional markers

HIPAA, SOC2 & GDPR compliant

STARTER

For small teams, pilots and early projects.

$99

$79

/month

Full platform access

Full access to both Vitals AI and Empathic AI

Full access to all health and emotional markers

Client portal with authentication

Starter pack of credits worth $150

Buy additional credits as needed

HIPAA, SOC2 & GDPR compliant

PRO

For growing teams ready to scale.

$499

$399

/month

Everything in Starter, plus:

Unlimited users

API Access

Customizable questionnaires and workflows

Advanced analytics & dashboards

Dedicated Solution Architect

Priority support

Enterprise

Organizations integrating Upvio AI at scale

Custom

Everything in Pro, plus:

Advanced roles & permissions management

Priority API throughput

Automated data exports

Custom data retention policies

Custom SLAs and compliance reporting

Multi-tenant account

Custom client onboarding

Monthly

Annual

20% Off

Trial

For small teams, pilots and early projects.

FREE

Experience Upvio AI right now

10 free scans

No time limit

Full platform access

Vitals AI & Empathic AI included

Access all health and emotional markers

HIPAA, SOC2 & GDPR compliant

STARTER

For small teams, pilots and early projects.

$99

$79

/month

Full platform access

Full access to both Vitals AI and Empathic AI

Full access to all health and emotional markers

Client portal with authentication

Starter pack of credits worth $150

Buy additional credits as needed

HIPAA, SOC2 & GDPR compliant

PRO

For growing teams ready to scale.

$499

$399

/month

Everything in Starter, plus:

Unlimited users

API Access

Customizable questionnaires and workflows

Advanced analytics & dashboards

Dedicated Solution Architect

Priority support

Enterprise

Organizations integrating Upvio AI at scale

Custom

Everything in Pro, plus:

Advanced roles & permissions management

Priority API throughput

Automated data exports

Custom data retention policies

Custom SLAs and compliance reporting

Multi-tenant account

Custom client onboarding

COMPARISON

Find the plan that fits your needs

Compare features across Starter, Pro, and Enterprise to see which gives you the right tools.

Feature/Inclusion

Feature/Inclusion

Feature/Inclusion

Starter

Starter

For small teams, pilots and early projects

For small teams, pilots and early projects

Pro

Pro

Popular

Popular

For growing teams ready to scale real-world applicationst

For growing teams ready to scale real-world applicationst

Enterprise

Enterprise

For organizations integrating Upvio AI at scale

For organizations integrating Upvio AI at scale

Scans Included

Scans Included

Once upon sign up

Once upon sign up

100 worth $150

100 worth $150

250 worth $275

250 worth $275

Custom

Custom

Users

Users

Individual user logins

Individual user logins

1

1

Unlimited

Unlimited

Unlimited

Unlimited

Health Markers & Analysis

Health Markers & Analysis

All available vitals, indices, risk markers and emotions

All available vitals, indices, risk markers and emotions

AI-powered enrichment algorithm

AI-powered enrichment algorithm

Create scan templates

Create scan templates

Create scan links

Create scan links

Review scan results

Review scan results

Acccount dashboard

Acccount dashboard

Role-specific dashboards

Role-specific dashboards

Pre-scan client questionnaires

Pre-scan client questionnaires

Custom client questionnaires

Custom client questionnaires

Health reports (PDF)

Health reports (PDF)

Multi-tenant account

Multi-tenant account

Client portal

Client portal

Client notifications

Client notifications

Custom client notifications

Custom client notifications

Integrations, Security & Data management

Integrations, Security & Data management

Upvio API

Upvio API

Automated data exports

Automated data exports

Custom data retention policies

Custom data retention policies

Customer support

Customer support

Engineering support

Engineering support

Dedicated solution architect

Dedicated solution architect

Compliance & Audits

Compliance & Audits

HIPAA compliance

HIPAA compliance

SOC2 compliance

SOC2 compliance

GDPR compliance

GDPR compliance

Audit trails and logging

Audit trails and logging

Team Management

Team Management

SSO & SCIM

SSO & SCIM

Admin management

Admin management

Roles & permissions management

Roles & permissions management

Custom roles & permissions

Custom roles & permissions

Monitor team performace

Monitor team performace

Monthly Plan

Monthly Plan

$99

$99

$499

$499

Custom

Custom

Annual discount

Annual discount

20%

20%

Custom

Predictable billing for teams and enterprises

Simple credit-based usage

Credits power every AI analysis whether it’s a Vitals AI scan, emotional expression read, or multimodal session.

Buy credits once, use them anywhere across your touch points.

Use across Upvio products

Credits never expire

Volume discount available

Self-serve and autorenewal

Number of Credits

Price per Credit

50000

$ 0.40

10000

$ 0.55

1000

$ 0.90

500

$ 1.00

200

$ 1.10

50000+

Custom

testimonials

Loved by people that innovate on behalf of their customers

Real stories from real users who have made Upvio AI part of their digital customer experiences.

scaling mental healthcare

Reachout powering millions of interactions

"Upvio's provides a highly intuitive experience for both our clients and staff, and that enables us to provide optimal care for millions of parents and youths while enhancing our team's operational efficiency.”

"Upvio's provides a highly intuitive experience for both our clients and staff, and that enables us to provide optimal care for millions of parents and youths while enhancing our team's operational efficiency.”

Bjorn Bohme - Director of Product

30 days

30 days

to go live

to go live

2 million

2 million

mental health related interactions

mental health related interactions

FAQ

How does Upvio’s pricing work?

Upvio pricing combines a monthly or annual plan subscription with credit-based usage for AI scans.

Your total cost = Base plan + Optional add-ons

There are no hidden fees, API surcharges, or long-term commitments - just clear, scalable pricing that grows with your organization.

What’s included in the Starter Plan?

What’s included in the Pro Plan?

What's included in the Enterprise Plan?

Why is there no pricing listed for the Enterprise Plan?

Can you offer white label?

How do I renew my plan?

Can I pause my subscription?

Can I switch or cancel my subscription at any time?

What are credits?

Are credits monthly recurring?

Do credits expire?

Can I buy additional credits at any time?

Do we store Vitals results?

Is data secure and compliant?

What plan add-ons are available?

Upvio’s flexible structure ensures your workspace setup grows with your business.