MESSAGING & CHAT
Share Vitals AI and Empathic AI links directly with clients
Send clients personalized scan links securely through chat inside Upvio’s client portal. No external tools, SMS or emails needed.
Vitals AI
Capture real-time health data
Share Vitals AI scans with clients through chat and collect health insights instantly.
Clients scan to instantly generate heart rate, stress, and wellbeing insights that populate results reports straight inside Upvio.
Empathic AI
Understand emotion through text, voice and video
Allow clients to share short voice notes or video responses directly within your chat and messages. Empathic AI analyzes vocal tone, facial expression, and sentiment to interpret emotional state, engagement, and authenticity.
WHY UPVIO MESSAGING
Efficient, compliant communication built into Upvio.
Stay organized with a secure inbox and give your clients access to our secure client portal to review and respond to messages.
Send Vitals AI links securely to clients
For enterprises, insurers and health care providers, Upvio Messaging enables seamless and secure sharing of scan links and results.
Send and receive secure messages
Deliver critical information and support through real-time messaging while ensuring privacy and confidentiality.
Replace vulnerable email and SMS
Standard email and two-way SMS can expose sensitive information and fail to meet compliance standards.
All-in-one platform
Save time and manage communication from anywhere in the Upvio platform. Messages are linked directly to each client and scan record, so context is never lost.
CORE CAPABILITIES
Secure & compliant communication
Stay organized with secure inboxes, compliant communication tools to deploy Vitals AI and Empathic AI.
Client Portal included
Clients can read, review, and respond from a secure and authenticated portal. Enable your clients to receive and conducts scans inside protected environment.
Group messaging & collaboration
Coordinate with teams, partners and clients seamlessly. Keep everyone in the loop with group messages that enable multi-participant collaboration all in one place.
Share with confidence
include attachments, reports, documents and invoices in your messages to clients.
FAQ
Can I manage multiple sites, locations, or teams from one account?
Upvio’s multi-tenant platform makes it simple to manage multiple sites, departments, or clients under a single account. You can customize branding, workflows, and reporting for each location while keeping centralized visibility and control. It’s a seamless way to scale operations, maintain oversight, and ensure consistency across your organization.
How can I roll out Upvio enterprise-wide?
Can admins set scan limits for users or businesses?
Do unused credits roll over month to month?
Do unused credits expire?
Are there hidden fees?
What if my usage varies month to month?
Is support included?
Can I brand and customize the user experience?
How can Upvio support community events or screenings?
How can Upvio be used for marketing?
How does Upvio fit into existing workflows?
How does Upvio align with business models and revenue growth?
How quickly can I start using Upvio?
How do we get ready to start using Upvio’s AI human insights tools?
Do I need to ship devices or manage equipment?
What do we need to have in place before launching Upvio?
What rollout or integration options are available with Upvio’s AI human insights tools?
What makes Upvio different from point solutions that require complex setup or change management?
How does Vitals AI fit into a standard telehealth workflow?
How does Vitals AI integrate with existing video consultations?
Do patients need to install any extra apps to use Vitals AI?
Can intake and consent forms be combined with Vitals AI scans?
How are form responses and Vitals AI results stored together?
How do patients access their Vitals AI results through the client portal?
Can we use secure messaging to follow up on abnormal Vitals AI readings?
How can we use the video, forms, messaging and client portal features and Vitals AI together as an enterprise‑grade, integrated solution?