Telemedicine Pros and Cons: Is Telehealth Right for You?

Telemedicine Pros and Cons: Is Telehealth Right for You?

11 Jan 2022
7 min

It's no secret that the healthcare industry is in a state of flux -- costs are rising, access to care is becoming more difficult, and the workforce is aging.These factors have led many people to seek out alternative methods of receiving care, such as telemedicine. Let's compare the telemedicine pros and cons so you can decide if it's right for your practice.

What Is Telemedicine?

Telehealth, incorporating video conferencing, enables doctors to connect with patients through virtual appointments, phone calls, or even text messages. It's a convenient way to provide care without your patients having to leave their homes or miss work.

Telemedicine can be especially beneficial for those who live in rural areas or who have difficulty traveling to a traditional medical facility. But what are the telemedicine pros and cons?

Key Takeaway: Telemedicine has many potential benefits, but there are also some potential challenges that need to be addressed.

The Pros of Telemedicine

Telemedicine has been around for a while now, but it’s only recently that it has started to gain traction as a mainstream method of healthcare delivery. There are many telemedicine pros and cons, but the benefits far outweigh the drawbacks.

Some of the biggest advantages of telemedicine include:

1. Increased Access to Healthcare

One of the main goals of telemedicine is to increase access to healthcare, especially in rural and underserved areas.

Telemedicine allows healthcare providers to reach communities without a big hospital, bridging the gap between doctors and patients. 

2. Improved Patient Satisfaction

Telemedicine can be a more convenient option for busy patients who may not be able to take time off work or away from their families to travel to a doctor’s office.

Patients who have used telemedicine are generally more satisfied with their care than those who have not. This is likely due to the fact that telemedicine makes it easier for patients to get the care they need when they need it.

3. Reduced Costs

Studies have shown that telemedicine can reduce the cost of care by up to 30%. This is because telemedicine eliminates the need for travel costs.

Telemedicine can save patients money on travel expenses and lost work time. It can also save money for healthcare providers who can see more patients in a day via telemedicine than they could in person.

4. Increased Efficiency

Telemedicine can also improve the efficiency of healthcare delivery. In one study, the use of telemedicine increased the efficiency of care by 25%.

This is because telemedicine allows providers to see more patients in a shorter period of time.

5. Improved Outcomes

Telemedicine can improve health outcomes by allowing patients to receive timely care for conditions that may worsen if left untreated.

In one study, the use of telemedicine resulted in a decrease in hospitalizations by 22%. This is likely due to the fact that telemedicine allows providers to catch problems early and address them before they become serious.

Despite the many advantages of telemedicine, there are also a few drawbacks.

Key Takeaway: Telemedicine has many advantages, including increased access to healthcare, improved patient satisfaction, and reduced costs.

The Cons of Telemedicine

There are a lot of different opinions out there about telemedicine. Some people love it and some people hate it.

Here are some of the disadvantages of telemedicine.

1. You Cannot Examine the Patient

Because you cannot perform a physical exam, you have to rely on the patient's self-report of symptoms. Therefore, there is a risk of misdiagnosis.

It can also be difficult to build a rapport with your patient as some people may prefer the human contact that comes with in-person visits.

Another concern with the lack of human contact is that the patient may not follow through with the recommended treatment.

2. Limited Availability

One of the biggest drawbacks of telemedicine is that it is not always available. This is because not all healthcare providers offer telemedicine services.

Additionally, not all insurance companies cover telemedicine services. As a result, you may not be able to get reimbursement for your services.

3. Limited Access to Technology

Not all patients have access to the technology needed to participate in telemedicine, such as a computer or smartphone.

In some areas, patients may not have access to high-speed internet, which is needed for telemedicine.

4. Technical Difficulties

Another drawback of telemedicine is that it can be difficult to use. This is because telemedicine requires the use of technology, which can be difficult for some people to use.

Additionally, the quality of the video conference may be poor which can lead to delays in care.

5. Security and Privacy

There are some concerns about the security and privacy of patient medical information when it is transmitted electronically.

Telemedicine Pros and Cons for Doctors

As a doctor, you know that every patient is different. You also know that every patient’s situation is unique. And you understand that each person has different needs when it comes to their health and healthcare.

So, when it comes to adding telemedicine to your practice, ask yourself: is telemedicine right for my patients?

To help you answer that question, we’ve put together a list of telemedicine pros and cons.

Telemedicine Pros

1. Better Reach

One of the biggest advantages of telemedicine for doctors is that they can reach more patients, especially those who have mobility issues.

2. Improved Patient Outcomes

Another advantage of telemedicine is that it can improve patient outcomes. Studies have shown that patients who receive care through telemedicine are more likely to adhere to their treatment plans and are less likely to be readmitted to the hospital.

3. Greater Efficiency

Telemedicine can make your practice more efficient. With telemedicine, you can see more patients in less time. This can free up your schedule so that you can see patients who need urgent care or who have complex medical needs.

4. Cost Savings

Finally, telemedicine can also save you money. With telemedicine, you can avoid the costs of missed appointments and no-shows. You can also save on office space and staff salaries.

(Your Everyday Guide to Telemedicine)

Telemedicine Cons

1. Limited Availability of Services

One of the biggest disadvantages of telemedicine is that not all medical services can be provided remotely. For example, you cannot perform a physical exam or order lab tests through telemedicine.

2. Inadequate Reimbursement

On the financial side, telemedicine reimbursement rates are often lower than in-person visits. This can make it difficult to justify the use of telemedicine in your practice.

3. Technical Difficulties

Finally, telemedicine can also be plagued by technical difficulties. Problems with audio or video can make it difficult to communicate with patients. And if the internet connection is spotty, the quality of the visit can suffer.

So, what do you think? Is telemedicine right for your practice? Weigh the pros and cons and make the decision that is best for you and your patients.


When comparing the telemedicine pros and cons, clearly the pros outweigh the cons. 

First, it can save time for both the doctor and the patient.

Second, it can improve access to care, especially for patients who live in rural areas or who have difficulty getting to a doctor's office.

Third, it can allow doctors to see more patients, which can improve their income.

Fourth, it can reduce the spread of infection by allowing patients to be seen without coming into contact with other patients.

Finally, it can allow doctors to provide care outside of normal office hours.

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