Virtual check-ins and brief communication technology-based services

Online remote evaluation services (including add-on codes).

Details

CPT code:

99421-99423 (G2010, G2012)

Category:

Category I

Section:

Evaluation and Management (E/M)

Specialty:

Various, often used in primary care, telemedicine

Type:

Telehealth Remote Evaluation

CPT codes 99421-99423, along with add-on codes G2010 and G2012, encompass online remote evaluation services. These codes are particularly useful in telehealth settings, allowing healthcare providers to conduct thorough remote assessments of patients and provide follow-up care, especially for chronic conditions. They are essential for documenting these telehealth encounters and ensuring proper reimbursement.

Under what category does Virtual check-ins and brief communication technology-based services fall?

Category I

What is the billing unit for Virtual check-ins and brief communication technology-based services?

Per online remote evaluation service

Modifiers

Typically, no modifiers are applied, but -95 for synchronous telemedicine service can be used

Clinical use

These codes are used for online remote evaluation services, often for patients with chronic conditions, offering telehealth assessments and follow-up care through digital means.

Documentation

Documentation for online remote evaluation services, including add-on codes G2010 and G2012, should include patient information, the reason for the service, medical history, examination findings (if applicable), medical decision-making, and the date of the online encounter. Accurate records are crucial for billing and continuity of care.

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