REMOTE VITAL SIGNS IN PHARMACY

In-store wellness checks without hardware

Vitals AI lets pharmacy chains and independents run 30-second wellness scans on any tablet or screen. No kiosks, no cuffs, no installation.

Woman conducting a remote biometrics vitals scan using a kiosk in a pharmacy

THE PROBLEM

Pharmacy wellness still runs on hardware

Pharmacies are expanding into wellness, prevention, and customer engagement. But most in-store services still depend on fixed kiosks, manual checks, or pharmacist-led processes. That makes rollout expensive, coverage inconsistent, and wellness data hard to connect back to digital health systems or customer profiles.

Hardware limits coverage

Dedicated kiosks take up floor space, require maintenance contracts, and only deploy in stores that can justify the capital cost. Coverage stops where the hardware stops.

Dedicated kiosks take up floor space, require maintenance contracts, and only deploy in stores that can justify the capital cost. Coverage stops where the hardware stops.

Pharmacist time is the bottleneck

Medication reviews, vaccinations, and wellness conversations compete for the same pharmacist attention. Routine wellness checks need to fit without slowing the dispensary.

Medication reviews, vaccinations, and wellness conversations compete for the same pharmacist attention. Routine wellness checks need to fit without slowing the dispensary.

Data rarely compounds

One-off wellness checks disappear after the visit. Without integration, pharmacies miss the chance to build repeat engagement and longitudinal wellness trends.

One-off wellness checks disappear after the visit. Without integration, pharmacies miss the chance to build repeat engagement and longitudinal wellness trends.

THE SOLUTION

From fixed kiosks to camera-powered wellness checks

Vitals AI adds a software-based wellness check to omnichannel pharmacy workflows. A 30-second scan on any phone, tablet, in-store screen, or consultation-room device captures indicators including heart rate, HRV, respiratory rate, blood pressure estimate, stress, and fatigue. No cuffs. No wearables. No kiosk hardware. No clinical setup. It runs on devices you already have, turning each visit into a portable wellness data point that connects the in-store moment to the customer’s digital health journey, supporting pharmacist-led conversations without operational overhead.

Full Name

Full Name

Date of Birth

Date of Birth

Biometric Indicators

Biometric Indicators

BP Insights

BP Insights

Customizable customer intake

Capture structured customer data alongside every scan. Configure intake flows by store format, consultation type, or loyalty tier.

Capture structured customer data alongside every scan. Configure intake flows by store format, consultation type, or loyalty tier.

A screen shot of a Vitals AI Scan

Seamless camera scan

Customers complete a 30-second scan on compatible camera-enabled devices. No wearables, no cuffs, no dedicated kiosk hardware.

Customers complete a 30-second scan on compatible camera-enabled devices. No wearables, no cuffs, no dedicated kiosk hardware.

Instant results in your workflows

Wellness signals flow into your loyalty platform, pharmacy management system, or consultation record via API. Available immediately to customer and pharmacist.

Wellness signals flow into your loyalty platform, pharmacy management system, or consultation record via API. Available immediately to customer and pharmacist.

HOW TO SUCCEED

Built for real pharmacy workflows

Vitals AI fits into existing pharmacy workflows. Front of store, consultation room, or behind the counter. No added hardware, no operational overhead.

Vitals AI fits into existing pharmacy workflows. Front of store, consultation room, or behind the counter. No added hardware, no operational overhead.

Self-service wellness kiosks

Deploy on shared in-store devices at the front of store. Customers initiate scans on their own.

Deploy on shared in-store devices at the front of store. Customers initiate scans on their own.

Pharmacist-led consultations

Use scans during medication reviews, vaccinations, or wellness check-ins. Add objective wellness signals to consultations.

Use scans during medication reviews, vaccinations, or wellness check-ins. Add objective wellness signals to consultations.

Loyalty and engagement programs

Connect scans to loyalty profiles. Give members ongoing wellness tracking and a reason to return.

Connect scans to loyalty profiles. Give members ongoing wellness tracking and a reason to return.

Digital health programs

Connect scan results to customer profiles, care programs, or digital health journeys through API integrations.

Connect scan results to customer profiles, care programs, or digital health journeys through API integrations.

woman conducting a remote biometrics scan with a kiosk

OUTCOME

More capacity, less hardware & workload

Scale wellness across every location

Deploy the same experience across hundreds of locations. No per-store hardware investment.

Deploy the same experience across hundreds of locations. No per-store hardware investment.

Free up pharmacist time

Shift high-volume, low-complexity checks to self-service. Pharmacists focus on consultations that need their expertise.

Shift high-volume, low-complexity checks to self-service. Pharmacists focus on consultations that need their expertise.

Deepen customer relationships

Give customers wellness tracking they build over time. Move beyond the prescription transaction.

Give customers wellness tracking they build over time. Move beyond the prescription transaction.

young woman conducting an rPPG scan using Vitals AI
pharmcy internal with Vitals AI kiosk

DEPLOYMENT

Simple to deploy, built for chain-scale rollout

Use existing devices

Run scans on compatible camera-enabled tablets, in-store screens, or customer phones.

Run scans on compatible camera-enabled tablets, in-store screens, or customer phones.

Scan in 30 seconds

Customers use a shared in-store device or their own phone. No downloads, no friction.

Customers use a shared in-store device or their own phone. No downloads, no friction.

Instant results

Data is available immediately for both customers and pharmacy staff.

Data is available immediately for both customers and pharmacy staff.

Track and act

Monitor individual customers and store-level trends through dashboards, integrations, or APIs.

Monitor individual customers and store-level trends through dashboards, integrations, or APIs.

IMPACT

What changes in your pharmacy

Wellness stops being hardware-led. Customers scan in 30 seconds on devices you already have, and signals flow into loyalty platforms, pharmacy systems, or consultation records via API. Chains roll out the same experience across thousands of stores without managing kiosk fleets. Pharmacists get objective wellness signals without adding minutes to every consultation. Over time, you build a wellness profile for each customer that supports loyalty, repeat visits, and care programs.

Lower cost per store

Replace fixed-hardware kiosks with software on compatible devices.

Replace fixed-hardware kiosks with software on compatible devices.

Faster store rollout

Deploy to new stores in days, not months. No installation, no hardware logistics.

Deploy to new stores in days, not months. No installation, no hardware logistics.

Improve pharmacist utilization

Move routine wellness checks to self-service. Pharmacists focus on higher-value consultations.

Move routine wellness checks to self-service. Pharmacists focus on higher-value consultations.

Strengthen loyalty programs

Add wellness as a reason for customers to engage, return, and stay.

Add wellness as a reason for customers to engage, return, and stay.

Build longitudinal wellness data

Capture trends across visits to support ongoing engagement.

Capture trends across visits to support ongoing engagement.

Differentiate your pharmacy brand

Position your stores as modern wellness destinations, not just dispensaries.

Position your stores as modern wellness destinations, not just dispensaries.

SECURITY & DATA

SECURITY & DATA

Built for healthcare-grade governance

SOC 2*

HIPAA

GDPR

LGPD

POPIA

APP

Built for regulated environments

Controls and safeguards support HIPAA, GDPR and other regional privacy requirements. *SOC 2 and ISO 27001 in progress.

SOC 2*

HIPAA

GDPR

LGPD

POPIA

APP

Built for regulated environments

Controls and safeguards support HIPAA, GDPR and other regional privacy requirements. *SOC 2 and ISO 27001 in progress.

Encrypt every signal

End-to-end encryption protects every scan, in transit and at rest. Customer wellness data stays locked down to enterprise standards.

End-to-end encryption protects every scan, in transit and at rest. Customer wellness data stays locked down to enterprise standards.

image of remote call with vitals metrics and emotions

Own your data

Your customer data stays yours. Transparent governance, audit trails, and role-based access built in.

Your customer data stays yours. Transparent governance, audit trails, and role-based access built in.

remote vitals health scan using a kiosk in a pharmacy

Built for regulated environments

Designed to meet the needs of global pharmacy chains and independent pharmacies.

Designed to meet the needs of global pharmacy chains and independent pharmacies.

TURN-KEY SOLUTION

A fully hosted & compliant turnkey solution

No IT overhead per store, no hardware to maintain, no separate monitoring. Infrastructure is built in, with end-to-end hosting, encryption, and data governance.

No IT overhead per store, no hardware to maintain, no separate monitoring. Infrastructure is built in, with end-to-end hosting, encryption, and data governance.

Boy on laptop
Woman on telehealth call
Man using computer
Woman doing biometric scan
Vitals AI Scan interface of a man in a pharmacy
Vitals AI Scan interface of a man in a pharmacy
Man doing biometric scan
Woman on phone
woman typing on computer
group telehealth call

Interactive health insights in 30 seconds

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FAQ

What is contactless wellness scanning for pharmacy?

Contactless wellness scanning uses a device camera to capture wellness indicators such as heart rate, heart rate variability, respiratory rate, blood pressure estimate, and stress and fatigue indicators. The technology, called remote photoplethysmography (rPPG), detects subtle color changes in the skin caused by blood flow during a 30-second face scan. For pharmacies, this enables in-store wellness checks on camera-enabled tablets, screens, or customer phones without dedicated kiosk hardware.

How does Vitals AI work in a pharmacy environment?

Vitals AI runs a 30-second face scan on a shared in-store device or the customer's own phone and returns wellness signals to your pharmacy systems, loyalty platform, or consultation record via API. Pharmacies use it for self-service wellness kiosks at the front of store, pharmacist-led consultations during medication reviews or vaccinations, and ongoing customer engagement through loyalty and digital health programs.

Is Vitals AI a diagnostic or regulated screening tool?

No. Vitals AI provides wellness indicators only. It is not intended to diagnose, treat, or monitor disease, and it does not replace regulated clinical measurement, cuff-based blood pressure screening, or pharmacist judgement. The blood pressure indicator is provided as a wellness estimate and should not be used as a substitute for clinical assessment.

What devices can pharmacies use to run scans?

Vitals AI runs on compatible camera-enabled devices, including tablets, in-store screens with cameras, and customer phones. No dedicated kiosk hardware, wearables, or sensors are required. The scan runs in the browser, which means it deploys across store formats and device types without per-store IT setup or hardware logistics.

How does Vitals AI integrate with pharmacy systems and loyalty programs?

Vitals AI integrates via API. Your team can connect scan results into pharmacy management systems, customer profiles, loyalty platforms, consultation records, or digital health dashboards. Common integration patterns include self-service kiosk flows, pharmacist consultation tools, member engagement journeys, and care program enrollment.

Is customer wellness data secure?

Yes. Vitals AI is built to HIPAA, GDPR, and SOC 2 standards, with end-to-end encryption protecting every scan in transit and at rest. The platform supports BAAs, DPAs, consent capture, data residency, retention controls, role-based access, and audit logging. Your pharmacy retains ownership of customer data and controls how it is governed, retained, and used.