THE PROBLEM
Limited visibility in remote consultations
Subjective consultations
Many virtual visits rely heavily on self-reported symptoms, making it harder to assess risk, validate conditions, or detect early warning signs.
Limited access to vital signs
Without connected devices or in-person checks, clinicians often lack access to key indicators like heart rate, respiratory patterns, or stress signals.
Delayed escalation of risk
Without real-time data, early signs of deterioration can be missed, leading to delayed intervention and avoidable complications.
THE SOLUTION
From subjective input to real-time patient insight
Full Name
Date of Birth
Biometric Indicators
BP Insights
Customizable intake and triage data
Capture symptoms, medical history, medications, and context alongside every scan. Build structured intake flows that support better triage and more informed consultations.
Seamless face scan
Patients complete a 30-second scan using their phone, tablet, or laptop camera. No wearables, no peripherals, no setup. All seamlessly integrated into your existing patient experience.
Instant results in your EHR
Vitals data flows directly into your platform, EHR, PMS or consultation interface. Clinicians see real-time patient insights before or during the consultation.
HOW TO SUCCEED
Built for telehealth workflows
Vitals AI is designed to integrate directly into existing virtual care journeys, not sit outside them.
Pre-consultation triage
Patients complete a scan before their appointment. Clinicians enter the call with objective data, not just symptoms.
Live consultation support
Run scans during a consultation to provide additional physiological context alongside clinical workflows.
Remote monitoring workflows
Track patient trends over time for chronic care, recovery, or ongoing treatment programs.
Escalation and referral pathways
Use objective signals to guide decisions on when to escalate, refer, or intervene.
OUTCOME
Better care decisions, at scale
Asynchronous care models
Enable “scan-first” workflows where clinicians review data before engaging, improving efficiency and throughput.
Early visibility into wellness signals
Surface physiological context that complements reported symptoms.
Scale care without hardware
No devices to ship, manage, or support. Works instantly across any patient population.
Improve patient engagement
Simple, fast scans increase participation and make patients part of the process.
DEPLOYMENT
Simple to deploy, built for easy patient experience
Deploy anywhere
Fully hosted infrastructure with built-in security, compliance, and scalability.
Scan in 30 seconds
Patients use their own device. No downloads required, no friction.
Instant results
Data is available immediately for both patients and clinicians.
Track and act
Monitor individuals and populations through dashboards, integrations, or APIs.
IMPACT
What changes in your telehealth experience
Remote consultations shift from subjective conversations to data-informed care. Clinicians enter each interaction with a clearer understanding of patient state, improving speed, confidence, and outcomes. Over time, providers build a richer dataset across patients, enabling better triage, monitoring, and long-term care management.
Improve care quality
Bring objective wellness signals into virtual care workflows.
Reduce unnecessary escalations
Identify low-risk vs high-risk patients earlier and prior to your consultations.
Increase operational efficiency
Shorter, more focused consultations with better inputs.
Expand care access
Deliver higher-quality care without requiring in-person visits or devices.
Faster decision-making
Give clinicians objective data instead of subjective self-reported information. No more guesswork.
Strengthen remote monitoring programs
Track trends over time across patient populations and services.
SECURITY & DATA
Enterprise-ready governance and protection
Encrypt every signal
End-to-end encryption protects every scan, in transit and at rest. Patient health data stays locked down to enterprise standards.
Own your data
Your patient data stays yours. Transparent governance, audit trails, and safeguards built in.
Designed for remote calls and care
Works on standard smartphones, tablets, and computers. No dedicated wearables or additional hardware.
TURN-KEY SOLUTION
A fully hosted & compliant turnkey solution
No IT overhead, no cloud setup, no separate monitoring. Infrastructure is built in, with end-to-end hosting, encryption, and data governance.
FAQ
What is contactless vital sign monitoring?
Contactless vital sign monitoring uses a device camera to measure physiological signals such as heart rate, respiratory rate, and stress indicators without sensors or wearables. The technology, known as remote photoplethysmography (rPPG), detects subtle changes in skin color caused by blood flow during a short face scan. In a telehealth context, it lets patients capture wellness signals from any phone, tablet, or laptop, with results available to providers within seconds.
How does Vitals AI work in a telehealth setting?
Vitals AI runs a 30-second face scan on the patient's own device and returns physiological wellness signals into your telehealth platform via API. Patients can scan before a consultation as part of intake, during the call to capture real-time signals, or asynchronously between visits for longitudinal tracking. Data flows into your existing platform, EHR, or PMS so providers see results in their normal workflow.
Is Vitals AI a medical device?
No. Vitals AI is a general wellness tool that provides biometric insights for informational purposes. It is not intended to diagnose, treat, cure, or prevent any disease, and it does not replace professional medical advice or clinical judgment. Health organizations use it to add objective wellness context to virtual care, alongside, not in place of, standard clinical workflows.
What devices and hardware do patients need?
Patients need a smartphone, tablet, or laptop with a working camera and a stable internet connection. No wearables, sensors, app downloads, or accessories are required. The scan runs in the browser, which means it works across operating systems and device generations without IT setup on the patient side.
How does Vitals AI integrate with our telehealth platform or EHR?
Vitals AI integrates via API. Your engineering team can embed the scan flow into your existing patient intake, consultation interface, or patient portal, and route the resulting data into your platform, EHR, or PMS. Integration patterns include pre-consultation triage, in-consultation scans, and asynchronous monitoring between visits. Developer documentation is available at developers.upvio.com.
Is patient data secure and compliant?
Yes. Vitals AI is built to HIPAA, GDPR, and SOC 2 standards, with end-to-end encryption protecting every scan in transit and at rest. Your organization retains ownership of patient data, with audit trails and governance controls built in. The platform is designed to meet enterprise compliance requirements across US, UK, and Australian jurisdictions as well as many others.
Can Vitals AI be used for remote patient monitoring programs?
Vitals AI can support longitudinal wellness tracking between visits, giving providers visibility into trends over time across patient cohorts. Whether a specific deployment qualifies as remote patient monitoring under regulatory frameworks like CMS RPM in the US depends on your clinical setup, billing model, and how the data is used. Health orgs typically use Vitals AI as a wellness data layer that complements their existing monitoring or care management programs.