REMOTE VITAL SIGNS IN TELEMEDICINE

Bring objective data into every consultation

Vitals AI gives telehealth providers a way to add real-time physiological insights into virtual care using a simple 30-second camera scan.

Man conducting a remote biometrics vitals scan on a telehealth session

THE PROBLEM

Limited visibility in remote consultations

Telehealth has scaled access to care, but clinical visibility has not kept pace. Most remote consultations still rely on patient-reported symptoms, with limited or no objective physiological data available at the point of care. This creates a gap between what patients feel and what clinicians can confidently assess.

Subjective consultations

Many virtual visits rely heavily on self-reported symptoms, making it harder to assess risk, validate conditions, or detect early warning signs.

Many virtual visits rely heavily on self-reported symptoms, making it harder to assess risk, validate conditions, or detect early warning signs.

Limited access to vital signs

Without connected devices or in-person checks, clinicians often lack access to key indicators like heart rate, respiratory patterns, or stress signals.

Without connected devices or in-person checks, clinicians often lack access to key indicators like heart rate, respiratory patterns, or stress signals.

Delayed escalation of risk

Without real-time data, early signs of deterioration can be missed, leading to delayed intervention and avoidable complications.

Without real-time data, early signs of deterioration can be missed, leading to delayed intervention and avoidable complications.

THE SOLUTION

THE SOLUTION

From subjective input to real-time patient insight

Full Name

Full Name

Date of Birth

Date of Birth

Biometric Indicators

Biometric Indicators

BP Insights

BP Insights

Customizable intake and triage data

Capture symptoms, medical history, medications, and context alongside every scan. Build structured intake flows that support better triage and more informed consultations.

Capture symptoms, medical history, medications, and context alongside every scan. Build structured intake flows that support better triage and more informed consultations.

Vitals Biometric Scan

Seamless face scan

Patients complete a 30-second scan using their phone, tablet, or laptop camera. No wearables, no peripherals, no setup. All seamlessly integrated into your existing patient experience.

Patients complete a 30-second scan using their phone, tablet, or laptop camera. No wearables, no peripherals, no setup. All seamlessly integrated into your existing patient experience.

Instant results in your EHR

Vitals data flows directly into your platform, EHR, PMS or consultation interface. Clinicians see real-time patient insights before or during the consultation.

Vitals data flows directly into your platform, EHR, PMS or consultation interface. Clinicians see real-time patient insights before or during the consultation.

HOW TO SUCCEED

HOW TO SUCCEED

Built for telehealth workflows

Vitals AI is designed to integrate directly into existing virtual care journeys, not sit outside them.

Vitals AI is designed to integrate directly into existing virtual care journeys, not sit outside them.

Pre-consultation triage

Patients complete a scan before their appointment. Clinicians enter the call with objective data, not just symptoms.

Patients complete a scan before their appointment. Clinicians enter the call with objective data, not just symptoms.

Live consultation support

Run scans during a consultation to provide additional physiological context alongside clinical workflows.

Run scans during a consultation to provide additional physiological context alongside clinical workflows.

Remote monitoring workflows

Track patient trends over time for chronic care, recovery, or ongoing treatment programs.

Track patient trends over time for chronic care, recovery, or ongoing treatment programs.

Escalation and referral pathways

Use objective signals to guide decisions on when to escalate, refer, or intervene.

Use objective signals to guide decisions on when to escalate, refer, or intervene.

woman conducting a remote biometrics scan with a phone
Scan report interface

OUTCOME

OUTCOME

Better care decisions, at scale

Asynchronous care models

Enable “scan-first” workflows where clinicians review data before engaging, improving efficiency and throughput.

Enable “scan-first” workflows where clinicians review data before engaging, improving efficiency and throughput.

Early visibility into wellness signals

Surface physiological context that complements reported symptoms.

Surface physiological context that complements reported symptoms.

Scale care without hardware

No devices to ship, manage, or support. Works instantly across any patient population.

No devices to ship, manage, or support. Works instantly across any patient population.

Improve patient engagement

Simple, fast scans increase participation and make patients part of the process.

Simple, fast scans increase participation and make patients part of the process.

young man conducting an rPPG scan using Vitals AI
biometric health scan results
biometric health scan results
man working at a scan interface

DEPLOYMENT

DEPLOYMENT

Simple to deploy, built for easy patient experience

Deploy anywhere

Fully hosted infrastructure with built-in security, compliance, and scalability.

Fully hosted infrastructure with built-in security, compliance, and scalability.

Scan in 30 seconds

Patients use their own device. No downloads required, no friction.

Patients use their own device. No downloads required, no friction.

Instant results

Data is available immediately for both patients and clinicians.

Data is available immediately for both patients and clinicians.

Track and act

Monitor individuals and populations through dashboards, integrations, or APIs.

Monitor individuals and populations through dashboards, integrations, or APIs.

IMPACT

What changes in your telehealth experience

Remote consultations shift from subjective conversations to data-informed care. Clinicians enter each interaction with a clearer understanding of patient state, improving speed, confidence, and outcomes. Over time, providers build a richer dataset across patients, enabling better triage, monitoring, and long-term care management.

Improve care quality

Bring objective wellness signals into virtual care workflows.

Bring objective wellness signals into virtual care workflows.

Reduce unnecessary escalations

Identify low-risk vs high-risk patients earlier and prior to your consultations.

Identify low-risk vs high-risk patients earlier and prior to your consultations.

Increase operational efficiency

Shorter, more focused consultations with better inputs.

Shorter, more focused consultations with better inputs.

Expand care access

Deliver higher-quality care without requiring in-person visits or devices.

Deliver higher-quality care without requiring in-person visits or devices.

Faster decision-making

Give clinicians objective data instead of subjective self-reported information. No more guesswork.

Give clinicians objective data instead of subjective self-reported information. No more guesswork.

Strengthen remote monitoring programs

Track trends over time across patient populations and services.

Track trends over time across patient populations and services.

SECURITY & DATA

Enterprise-ready governance and protection

SOC 2*

HIPAA

GDPR

LGPD

POPIA

APP

Built for regulated environments

Controls and safeguards support HIPAA, GDPR and other regional privacy requirements. *SOC 2 and ISO 27001 in progress.

SOC 2*

HIPAA

GDPR

LGPD

POPIA

APP

Built for regulated environments

Controls and safeguards support HIPAA, GDPR and other regional privacy requirements. *SOC 2 and ISO 27001 in progress.

Encrypt every signal

End-to-end encryption protects every scan, in transit and at rest. Patient health data stays locked down to enterprise standards.

End-to-end encryption protects every scan, in transit and at rest. Patient health data stays locked down to enterprise standards.

image of telehealth call

Own your data

Your patient data stays yours. Transparent governance, audit trails, and safeguards built in.

Your patient data stays yours. Transparent governance, audit trails, and safeguards built in.

telehealth scan

Designed for remote calls and care

Works on standard smartphones, tablets, and computers. No dedicated wearables or additional hardware.

Works on standard smartphones, tablets, and computers. No dedicated wearables or additional hardware.

TURN-KEY SOLUTION

A fully hosted & compliant turnkey solution

No IT overhead, no cloud setup, no separate monitoring. Infrastructure is built in, with end-to-end hosting, encryption, and data governance.

No IT overhead, no cloud setup, no separate monitoring. Infrastructure is built in, with end-to-end hosting, encryption, and data governance.

Boy on laptop
Woman on telehealth call
Man using computer
Woman doing biometric scan
Vitals AI Scan interface
Man doing biometric scan
Woman on phone
woman typing on computer
group telehealth call

Objective patient-state screening in 30 seconds

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FAQ

What is contactless vital sign monitoring?

Contactless vital sign monitoring uses a device camera to measure physiological signals such as heart rate, respiratory rate, and stress indicators without sensors or wearables. The technology, known as remote photoplethysmography (rPPG), detects subtle changes in skin color caused by blood flow during a short face scan. In a telehealth context, it lets patients capture wellness signals from any phone, tablet, or laptop, with results available to providers within seconds.

How does Vitals AI work in a telehealth setting?

Vitals AI runs a 30-second face scan on the patient's own device and returns physiological wellness signals into your telehealth platform via API. Patients can scan before a consultation as part of intake, during the call to capture real-time signals, or asynchronously between visits for longitudinal tracking. Data flows into your existing platform, EHR, or PMS so providers see results in their normal workflow.

Is Vitals AI a medical device?

No. Vitals AI is a general wellness tool that provides biometric insights for informational purposes. It is not intended to diagnose, treat, cure, or prevent any disease, and it does not replace professional medical advice or clinical judgment. Health organizations use it to add objective wellness context to virtual care, alongside, not in place of, standard clinical workflows.

What devices and hardware do patients need?

Patients need a smartphone, tablet, or laptop with a working camera and a stable internet connection. No wearables, sensors, app downloads, or accessories are required. The scan runs in the browser, which means it works across operating systems and device generations without IT setup on the patient side.

How does Vitals AI integrate with our telehealth platform or EHR?

Vitals AI integrates via API. Your engineering team can embed the scan flow into your existing patient intake, consultation interface, or patient portal, and route the resulting data into your platform, EHR, or PMS. Integration patterns include pre-consultation triage, in-consultation scans, and asynchronous monitoring between visits. Developer documentation is available at developers.upvio.com.

Is patient data secure and compliant?

Yes. Vitals AI is built to HIPAA, GDPR, and SOC 2 standards, with end-to-end encryption protecting every scan in transit and at rest. Your organization retains ownership of patient data, with audit trails and governance controls built in. The platform is designed to meet enterprise compliance requirements across US, UK, and Australian jurisdictions as well as many others.

Can Vitals AI be used for remote patient monitoring programs?

Vitals AI can support longitudinal wellness tracking between visits, giving providers visibility into trends over time across patient cohorts. Whether a specific deployment qualifies as remote patient monitoring under regulatory frameworks like CMS RPM in the US depends on your clinical setup, billing model, and how the data is used. Health orgs typically use Vitals AI as a wellness data layer that complements their existing monitoring or care management programs.