VITAL SIGNS IN RETAIL

Turn store visits into an interactive health experience

Vitals AI gives retailers a way to deploy camera-based health kiosks that drive engagement, capture data, and unlock new revenue opportunities in-store.

Woman conducting a remote biometrics vitals scan using a kiosk in a retail environment

THE PROBLEM

High foot traffic, low engagement

Retail stores see significant footfall, but most interactions remain transactional. Customers browse, purchase, and leave, with limited opportunities to engage them in a meaningful or repeatable way. At the same time, wellness and health categories are growing.

Limited in-store interaction

Displays and products rely on passive browsing, with little to actively engage customers.

Low data capture

Retailers have limited visibility into preferences, intent, or health-related needs at the point of sale.

Missed upsell opportunities

Without context, product recommendations remain generic rather than personalised.

THE SOLUTION

From passive retail to interactive health engagement

Vitals AI introduces a new type of in-store experience through camera-based kiosks.
Customers complete a simple 30-second scan using a tablet or kiosk, generating personalised health insights in real time.

Full Name

Date of Birth

Biometric Indicators

BP Insights

Interactive kiosk experience

Place kiosks in-store, within health and wellness sections or high-traffic areas. Create a moment that draws customers in and encourages participation.

Vitals biometric scan

Customers complete a quick face scan using the kiosk camera. No wearables, no setup, no friction.

Instant insights and recommendations

Customers receive immediate, easy-to-understand feedback, creating a clear bridge between insight and action.

HOW TO SUCCEED

Built for real retail environments

Vitals AI fits naturally into store layouts, customer journeys, and commercial workflows.

In-store health kiosks

Create a physical destination inside the store. Drive foot traffic to specific areas and increase dwell time through an interactive experience.

Loyalty and rewards programs

Connect scans to loyalty systems. Customers earn points, rewards, or incentives for completing scans, increasing repeat engagement.

Personalised product recommendations

Use scan insights to suggest relevant products. Move from generic merchandising to context-driven upsell and cross-sell.

Wellness category activation

Bring health and wellness sections to life. Turn shelves into guided experiences rather than static displays.

woman conducting a remote biometrics scan with a kiosk

Chart showing high risk assement decreasing over time

OUTCOME

Higher engagement, stronger conversion

Increase in-store engagement

Turn passive browsing into active participation.

Drive upsell and cross-sell

Link health insights directly to relevant products.

Improve customer experience

Offer something interactive, useful, and memorable.

Increase dwell time

Encourage customers to spend more time in-store.

young man conducting an rPPG scan using Vitals AI

DEPLOYMENT

Simple to deploy, built for easy adoption

Deploy as a kiosk or tablet setup

Use tablets, screens, or integrated kiosks with built-in cameras.

Scan in 30 seconds

Fast, intuitive experience that fits naturally into store flow.

Instant results

Customers receive insights immediately, with clear next steps.

Integrate with your systems

Connect to loyalty programs, CRM, and retail platforms.

IMPACT

Retail shifts from transactional to experiential.

Customers are no longer just browsing products, they are interacting with personalised insights that guide decisions. Stores become environments for engagement, discovery, and conversion, not just purchase.

Turn stores into engagement channels

Create repeatable, interactive moments for customers.

Increase conversion rates

Context-driven recommendations lead to more relevant purchases.

Strengthen loyalty programs

Give customers a reason to return and re-engage.

Unlock new revenue opportunities

Monetise engagement through product recommendations and partnerships.

Campaign and promotion activation

Drive participation in promotions, product launches, or brand partnerships.

Enable member self-tracking

Loyalty members can return for repeat scans, track wellness trends over time,

SECURITY & DATA

Enterprise-ready governance and protection

SOC 2*

HIPAA

GDPR

LGPD

POPIA

APP

Built for regulated environments

Controls and safeguards support HIPAA, GDPR and other regional privacy requirements. *SOC 2 and ISO 27001 in progress.

SOC 2*

HIPAA

GDPR

LGPD

POPIA

APP

Built for regulated environments

Controls and safeguards support HIPAA, GDPR and other regional privacy requirements. *SOC 2 and ISO 27001 in progress.

Encrypt every signal

End-to-end encryption protects every scan, in transit and at rest. Customer health data stays locked down to enterprise standards.

image of remote call with vitals metrics and emotions

Own your data

Your data stays yours. Transparent governance, clear audit trails, and ethical safeguards built in.

Consent-led data capture

Customers opt in, with clear transparency on usage.

TURN-KEY SOLUTION

A fully hosted & compliant turnkey solution

No IT overhead, no cloud setup, no separate monitoring. Infrastructure is built in, with end-to-end hosting, encryption, and data governance.

Interactive health insights in 30 seconds

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FAQ

What is a retail wellness kiosk and how does it work?

A retail wellness kiosk is a tablet or screen with a built-in camera that lets customers complete a contactless wellness scan in around 30 seconds. Vitals AI uses rPPG (remote photoplethysmography) technology to analyse subtle changes in skin tone from the camera feed and generate wellness insights such as heart rate, breathing rate, and stress indicators. Customers receive easy-to-understand feedback on screen and can be guided to relevant product categories, loyalty rewards, or follow-up actions in-store.

Where do retail wellness kiosks work best in a store?

Kiosks perform best in high-dwell or high-intent areas: wellness and supplement aisles, pharmacy counters, beauty and personal care sections, fitness and sportswear zones, or near loyalty sign-up points. They also work well as a campaign activation point for product launches, brand partnerships, or seasonal promotions. The goal is to place them where customers are already considering wellness or lifestyle decisions.

Which retailers is Vitals AI built for?

Vitals AI is designed for any retailer with footfall and a wellness, beauty, or lifestyle category. That includes pharmacy chains, supermarkets and grocers with health aisles, big-box retailers, specialist wellness and supplement stores, beauty retailers, and sportswear or fitness brands. Anywhere customers are browsing products tied to how they look, feel, or perform.

How does Vitals AI integrate with loyalty programs and existing retail systems?

Vitals AI can connect to loyalty platforms, CRMs, and retail systems through a documented API. Customers can earn loyalty points for completing a scan, receive personalised offers based on their wellness insights, or be enrolled in repeat-engagement programs. The options are nearly limitless. Integration is handled at the platform level, so you can decide how you want to integrate.

Is the data captured by retail wellness kiosks secure and compliant?

Yes. Vitals AI is built to enterprise security standards including SOC 2, GDPR, and HIPAA-aligned controls. Every scan is encrypted in transit and at rest, customers opt in with clear consent. Retailers retain ownership of their data with transparent governance and ethical safeguards built into the platform.

How quickly can a retailer deploy Vitals AI in-store?

Deployment is fast because the platform is fully hosted and turnkey. Retailers can run Vitals AI on existing tablets, screens, or integrated kiosks with built-in cameras, with no separate cloud setup, infrastructure work, or in-house engineering required. Most rollouts move from kickoff to live pilot in a matter of days rather than months.