As telehealth continues to evolve, healthcare providers need reliable, secure, and user-friendly video conferencing tools to connect with patients and colleagues. While consumer tools like Zoom and Google Meet are commonly used, several platforms are specifically designed for healthcare settings, offering HIPAA compliance, EHR integration, and enhanced security. Here’s a breakdown of the best video tools for telehealth in 2025.
1. Upvio
Overview: Upvio is a comprehensive telehealth solution designed for providers who need an all-in-one platform that includes video consultations, scheduling, and documentation.
Key Features:
- HIPAA and GDPR compliant
- AI-enhanced clinical documentation
- Integrates seamlessly with Upvio's EHR and practice management solution including scheduling, patient intake forms, patient data management, remote patient monitoring, patient communication tools and more
- Floating video window as you move around your screen across browser tabs. You will never lose view of your patients.
- Works on desktop and mobile
Pricing:
- Free Trial: A 15-day trial with access to all Core and Plus features for up to 5 users.
- Core Plan: Priced at $49 per user per month, this plan includes advanced scheduling features, custom booking pages, unlimited appointments, and more.
- EHR Plan: At $149 per user per month, it encompasses all Core features plus secure video consultations, virtual patient waiting rooms, secure chat, and more.
- Enterprise Plan: Customized solutions with bespoke features and pricing.
- Annual Discount: Upvio offers a 20% discount on these rates for yearly subscriptions.
2. Doxy.me
Overview: Doxy.me is a telehealth platform designed specifically for healthcare providers, offering an easy-to-use, browser-based experience with no downloads required for patients.
Key Features:
- HIPAA, GDPR, and HITECH compliant
- Unlimited video sessions
- Virtual waiting room with provider branding
- Screen sharing and file transfer
Pricing:
- Free basic plan
- Professional plan: $35/month
- Clinic plan: Custom pricing
3. Zoom for Healthcare
Overview: Zoom is a widely recognized video conferencing tool, and its healthcare-specific version adds security and compliance features necessary for telehealth consultations.
Key Features:
- HIPAA-compliant version available
- End-to-end encryption
- Custom waiting rooms
- EHR integration (Epic, Cerner, etc.)
Pricing:
- Starts at $14.99/month for general use
- Healthcare-specific plans available with custom pricing
4. Google Meet (with HIPAA Compliance)
Overview: Google Meet is a popular video conferencing tool that can be used in healthcare settings when configured with a Google Workspace plan that includes HIPAA compliance.
Key Features:
- Secure video calls with end-to-end encryption
- Automatic live captions
- No software installation required
- Google Calendar integration for scheduling
Pricing:
- Included in Google Workspace Business and Enterprise plans
5. VSee
Overview: VSee is a telemedicine platform used by healthcare organizations, offering secure video calls with additional patient engagement tools.
Key Features:
- HIPAA and GDPR compliant
- Remote patient monitoring integrations
- E-prescription capabilities
- Custom branding and workflow automation
Pricing:
- Free basic plan
- Paid plans start at $49/month
6. Webex for Healthcare
Overview: Webex by Cisco provides secure video conferencing with advanced telehealth capabilities for large healthcare organizations.
Key Features:
- HIPAA and HITECH compliant
- High-quality video and AI-powered noise cancellation
- Customizable workflows
- Enterprise-level security and encryption
Pricing:
- Custom pricing for healthcare providers
7. Chiron Health
Overview: Chiron Health is a telemedicine platform tailored for outpatient care, allowing providers to conduct virtual visits and manage patient records.
Key Features:
- HIPAA-compliant video calls
- Insurance eligibility verification
- EHR integration
- Secure patient messaging
Pricing:
- Custom pricing based on provider needs
Choosing the Right Telehealth Video Tool
When selecting a telehealth video platform, consider the following:
- Compliance & Security: Ensure the tool is HIPAA-compliant and offers end-to-end encryption.
- Integration Capabilities: Check if it integrates with your EHR, scheduling system, or billing software.
- Ease of Use: Both providers and patients should be able to join calls without technical difficulties.
- Scalability & Pricing: If your practice is growing, choose a tool that scales with your needs.
- Support & Reliability: A platform with strong customer support and uptime guarantees is essential for uninterrupted care.
The right telehealth video tool can streamline your practice, enhance patient care, and improve overall efficiency. Whether you need a basic video call tool or an advanced telemedicine platform, this guide should help you make an informed decision.
