Why It Is Essential to Draft a Telemedicine Consent Form

Why It Is Essential to Draft a Telemedicine Consent Form

11 Jan 2022
5 min

A telemedicine consent form is a document that gives a healthcare provider permission to provide treatment and diagnosis remotely, using technology such as video conferencing or phone calls.It may also include permission to access a patient's medical records electronically.

What Is a Telemedicine Consent Form?

A telemedicine consent form is a document that is used to give permission for a doctor to provide medical care and treatment via telemedicine technologies. This form is typically signed by the patient and their legal guardian, if applicable.

The form should list the specific treatments that will be provided via telemedicine, as well as the risks and benefits associated with this type of care.

The patient should be made aware that they have the right to refuse or discontinue telemedicine care at any time.

Why Is It Important?

Doctors or other medical professionals often ask patients to sign a consent form before they begin treatment. This form gives the doctor permission to perform certain medical procedures and also outlines the risks and benefits of those procedures.

But what about telemedicine consults?

Just like in-person doctors, telemedicine providers need a patient's consent before they can start treatment. That's why most telemedicine platforms have a built-in consent form that patients need to fill out before the first appointment.

Why is it important to complete a telemedicine consent form?

Here are four reasons:

1. It's the Law

In many states, it's actually against the law for a doctor to treat a patient without their consent. So, if you want to treat a patient online, you'll need to ask them to sign a consent form first.

2. It Protects the Patient

During in-person appointments, the doctor has the opportunity to physically examine the patient and order tests if necessary. But during an online consultation, they have to rely on the information that the patient provides them.

That's why it's important to sign a consent form that outlines the risks and benefits of telemedicine.

(Obtaining Informed Consent)

3. It Protects the Doctor

Doctors need to be protected from liability. If something goes wrong during a telemedicine appointment, the doctor could be held responsible.

But if the patient has signed a consent form, the doctor will have evidence that they understood the risks and benefits of the appointment and still wanted to proceed.

4. It's Good for Business

Last but not least, consent forms are good for business. They help ensure that everyone involved in a telemedicine appointment is on the same page and that there are no misunderstandings later on.

If you're considering telehealth services, be sure to ask your patient to sign a consent form. It's the best way to protect yourself, the patient, and the telemedicine platform.

Key Takeaway: Telemedicine providers need your consent to treat you, just like in-person doctors.

Benefits of Signing a Telemedicine Consent Form

When the patient signs a telemedicine consent form, it ensures that both doctor and patient are on the same page regarding patient care. This HIPAA compliant form helps to protect both parties by ensuring that the patient understands the risks and benefits of using telemedicine services.

Informed consent is a vital part of any medical care, and telemedicine is no exception.

By signing a telemedicine consent form, the patient is giving the doctor permission to provide medical care via telemedicine services. This form also helps to protect the doctor from liability in the event that something goes wrong during treatment.

Getting Started with a Telemedicine Consent Form

Informed consent is a process that starts with a conversation. The conversation is an opportunity for the doctor and patient to learn about each other and ask questions.

It is also a time to talk about healthcare options, including the risks and benefits of any treatment. The doctor should explain what they recommend and why. They should also listen to patients' questions and concerns.

After the conversation, the patient will be asked to sign a consent form. The form will say what the treatment is, what it involves, and the risks and benefits.

You should know that telemedicine visits are not always covered by insurance. You will need to check with your insurance provider to see if your services will be reimbursed.

Patients can withdraw their consent to a telemedicine visit at any time. Be prepared to cancel the virtual consultation if they change their mind.

Key Takeaway: Telemedicine consent forms are necessary to authorize treatment and protect both parties involved.

What is Included in a Telemedicine Consent Form?

An informed consent form for telemedicine visits ensures that a patient understands both the services being provided and the risks associated with that service. It also ensures that the provider and the patient are on the same page regarding the limitations and benefits of that form of healthcare.

What should be included in a telemedicine informed consent form?

Explain what telemedicine is, who provides the services, and who the provider is. Then, describe the benefits of the service, but be sure to include the potential risks associated with the service and what a patient should do in the case of an emergency.

The telehealth consent form should clearly state that the treatment is being delivered remotely and that patients understand that this delivery complies with all federal and state regulations.

The Practice Guidelines of the American Telemedicine Association for live, on-demand primary urgent care include a list of what a patient should be informed about before or during the telemedicine visit. They recommend that patients be told about the nature of their appointment, the timing, and the record-keeping of the services.

When drafting a telehealth consent form for medical treatment, make sure you use one that is written by a credible legal resource or have your legal counsel draft one.


If you're considering providing telemedicine services, a telemedicine consent form is a necessary first step. By clearly outlining the treatment and diagnosis process, it helps to ensure that everyone is on the same page and that patients understand their rights.

It also sets expectations for care, which can help to improve communication between patient and doctor

Once you have your patient's consent, you can start the virtual appointment. Here is where Upvio can help.

We offer a comprehensive solution for scheduling and telehealth software needs for teams large and small. With Upvio, you can easily schedule appointments and video visits with patients from the comfort of your own office.

Get started today to learn more about how Upvio can help.

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